Coordinated Care Initiative Information for San Mateo County

Call the Participating Health Plans Below:

Health Plan of San Mateo 
1-800-750-4776

•To see if your doctors and other health providers are in the Plan’s Network 
•To find a new doctor or other provider 
•To make sure your current medications are covered 
•If you need help with health issues 
•If you need transportation to get to your appointments 
•If you need more help to stay healthy and at home


Health Insurance Counseling and Advocacy Program (HICAP) 
(650) 627-9350

•To learn more about your Medicare options 
•For free, individual counseling help in deciding which Medicare and Medi-Cal options best meet your needs 

Health Care Options 
1-844-580-7272 TTY 1-800-430-7077 

•For information and help to enroll in, change or leave a health plan 

Cal MediConnect Ombudsman 
1-855-501-3077 (available after April 1, 2014)

•If you have a complaint or problem that your Health Plan has not been able to resolve to your satisfaction 

Medicare 
1-800-633-4227 TTY 1-877-486-2048 Visit www.medicare.gov

•For information about the Health Plan options in your county 
• To check the Prescription Drugs covered