​CID CARES Resource Library

Choose from the menu below to view the resource information:
If you have a resource you like us to add, ​please email cidcares@cidsanmateo.org with your suggestion.
Resources last updated 5/13/2021.
Caregiving Resources
CID Caregiving During COVID Video Series ​
​Check out CID's new YouTube series answering common questions about caregiving and COVID-19. Visit our YouTube page to learn about how to keep you and your caregiver safe during the pandemic.

Housecleaner Employer Checklist
Checklist of tips around communication, collective safety, and planning for the worst for individuals who employ housecleaners in their home during the pandemic.
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Tips for Managing Attendants/Caregivers During the Coronavirus Crisis
Guidance for individuals who employ caregivers and attendants during COVID-19.

How to Be a Fair Employer During the Coronavirus Crisis
Hand in Hand: The Domestic Employers Network has prepared this toolkit of best practices for employers to protect the workers employed at their home.
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Webinars for care givers, recipients, and families
Series of webinars from San Francisco Human Services Agency 

Coronavirus- Rights of People who get IHSS and Caregivers
Guide for people who get IHSS and  during the pandemic from Disability Rights California

Protecting All of Us During the COVID Pandemic and Beyond
This webinar explores what people with disabilities and seniors who employ homecare attendants, and their attendants, are doing to stay safe and support one another during the Coronavirus crisis. This webinar also includes Hand in Hand’s general recommendations for best practices for hiring and employing personal care attendants.


Testing Site Information
Safe, easy and no-cost testing is widely available at County-sponsored locations for everyone who works or lives in San Mateo County regardless of symptoms. To get a COVID-19 test, San Mateo County residents should first contact their health care provider for a COVID-19 test. If you cannot get a timely test from your provider, please make an appointment with other testing locations listed below.

Appointments at ALL TEST SITES are STRONGLY encouraged as there is no guarantee you will be seen without one. Remember to bring your photo ID and the appointment confirmation with you.


San Mateo County COVID-19 Testing Locations
  • Call 211 or (800) 273-6222 any time with non-emergency, non-medical questions about COVID 19 (about testing, county guidelines, etc.)
  • Visit https://www.smcgov.org/testing
Optum and United Health Group
  • San Mateo County has partnered with Optum and UnitedHealth Group to provide COVID testing for our community
  • Anyone who lives or works in the county can be tested
    • The test is no-cost and is available to anyone without restriction
    • Insurance coverage is not required, but an appointment is
  • Testing is available on a rolling basis throughout San Mateo County
  • To view current locations and make an appointment, visit Optum's Website
CVS Minute Clinic Dignity Health GoHealth Urgent Care Virtual Visit
  • Connect via video with a licensed provider who will follow CDC guidelines to evaluate patients and determine the most appropriate care, including rapid COVID 19 testing, if necessary
  • • Virtual Visits have zero cost to patients under Medicare/Medicaid and most other major insurance plans during the public health emergency
  • Visit https://www.gohealthuc.com/bayarea/virtual-visits
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Reliable Sources for Information
There is a lot of information about COVID-19 on the web. Be sure to get your information from a trusted resource, such as the San Mateo County Health Department, CDC, and the California Department of Public Health. This article from USA Today highlights some tips and tricks to evaluate online information about COVID-19.

Trusted resources: ​
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Food Distribution (All Ages)
  • Great Plates Delivered
    • On April 24, 2020, Governor Gavin Newsom announced the launch of a first-in-the-nation “Great Plates Delivered” program, a meal delivery service for California’s older adults
    • Currently funded through June 7, 2021
  • Call Food Connection Hotline at 800-984-3663 to be connected to a nearby food distribution center (multiple languages spoken)

Daly City Community Services Center
350-90th St., Daly City
(650) 991-8007
Daly City, Colma, Broadmoor 
Distribution Times:
  • Monday 10:30 am - 2:30 pm (drive in only)
  • Tuesday 1:00 pm - 3:30 pm 
  • Wednesday 10:30 am - 3:30 pm
  • *Thursday the Center is closed*
  • Friday 1:00pm - 3:30 pm

Coastside Hope
99 Ave. Alhambra, El Granada
(650) 726-9071
Half Moon Bay, Montara, Moss Breach, El Granada
  • Family Harvest: 3rd Thursday of the month 1:30-5
  • Brown Bag: 2nd and 4th Monday of the month (for seniors)

Pacifica Resource Center
1809 Palmetto Avenue, Pacifica
(650) 738-7470
Pacifica

Samaritan House
4031 Pacific Blvd., San Mateo
(650) 347-3648
San Mateo, Belmont, Burlingame, Foster City, Hillsborough, Millbrae, San Carlos

Puente
620 North Street, Pescadero
(650) 879-1691
Pescadero, La Honda, Loma Mar, San Gregorio

Fair Oaks Community Center
2600 Middlefield Rd., Redwood City
(650) 780-7500
Redwood City, North Fair Oaks, Portola Valley, Woodside, Atherton

YMCA Community Resource Center
1486 Huntington Ave, South San Francisco
(650) 276-4101
South San Francisco, Brisbane, San Bruno

Call Primrose Center
Burlingame, Ca. 94010
(650) 342-2255
San Mateo County (Belmont, Burlingame, Foster City, Hillsborough, Millbrae, San Bruno, San Carlos, San Mateo)

Second Harvest Food Bank 
San Carlos, Ca. 94070
1-800-984-3663
San Mateo County ​
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School Meals
San Mateo-Foster City School District
San Mateo Community College District
South San Francisco
San Mateo Union High School District
Pacifica School District
Ravenswood City School District

These are just some of the districts providing meals for students during this time. If you do not see your district on our list, call them and ask what options are available for students during this time. Be sure to ask about times and locations for meal pickups, as well as what if any documentation is required.
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COVID-19 Vaccine
Utility Assistance
  • YMCA South San Francisco
    • Safety net services to San Mateo County residents including emergency utility assistance
  • Samaritan House
    • Emergency utility assistance
  • Pacifica Resource Center (only for Pacifica residents)
    • PG&E, Garbage/Recology and water bill assistance
  • Coastside Hope (only for residents of Montara, Moss Beach, El Granada, Half Moon Bay, and La Honda)
    • Utility assistance
  • Central Coast Energy Services
    • HEAP Program (payment assistance with home energy bills)
    • PG&E Care Program (20% discount on PG&E bill for low-income households)        
  • Peninsula Clean Energy
    • Multiple programs including solar panels, energy savings assistance program, and low income weatherization program
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Rental Assistance
  • Emergency Rental Assistance Program
    • This program helps renters who fell behind on their rent payments due to a COVID-related loss of income or COVID-related increase in expenses. Up to 80% of unpaid rent will be repaid for low-income tenants who did not pay their full rent between April 1st, 2020 and March 31st, 2021 (if landlords agree to forgive the remaining 20%). Partial rental assistance is also available for tenants whose landlords decline to participate, and eligible tenants may be able to receive help with part of their future rent bills.
  • Society of St. Vincent de Paul of San Mateo
    • Volunteers visit homes to lend a hand and heart during a time of crisis. The need addressed may be funds to pay for rent or utilities, hunger, diapers, a prescription bill, or transportation assistance – so that an individual can get to work to have the ability to pay bills.
  • Coastside Hope
    • Emergency rental assistance for residents who live in the City of Half Moon Bay or surrounding unincorporated areas and work in Half Moon Bay
  • Housing Industry Foundation
    • Offering grants of up to $2,500 “last resort funding” for residents of San Mateo and Santa Clara counties
    • Can be used for rent, security deposit, or utilities
    • If received, funds are paid directly to the landlord/property management
  • YMCA South San Francisco
    • Safety net services to San Mateo County residents including emergency rental assistance
  • Daly City Community Service Center
    • Crisis intervention services include housing assistance
  • Puente de la Costa Sur
    • Economic security services include financial assistance with rent
    • Serves residents of Pescadero, La Honda, Loma Mar, and San Gregorio
  • El Concilio of San Mateo County
    • Emergency Service Partnership serves East Palo Alto and Menlo Park, addressing resident needs for emergency provisions including shelter
  • Tenants Together
    • ​Tenants Together offer resources and information regarding evictions related to the COVID-19 pandemic
  • ​Project Sentinel
    • ​Assistance for disputes over rent payments, evictions or any other housing issues during the pandemic
Internet Access Resources
  • Digital Access Project
    • The Digital Access Project is a program of CFILC that supports people with disabilities in getting internet services at a lower cost, perfect for those who have limited incomes.
  • AT&T
    • ​Internet at $5-10/month for households with at least one member who participates in CalFresh
  • Comcast Xfinity
    • ​Internet at $9.95 for month for new customers who are eligible for public assistance programs
  • Spectrum
    • ​Internet at $14.99/month for households with at least one member who is part of the National School Lunch Program or receives SSI
  • Emergency Broadband Benefit
    • ​The Emergency Broadband Benefit is a temporary FCC program to help households struggling to afford internet service during the pandemic. Applications open on May 12.
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Mental/Behavioral Health Support
  • Headspace
    • This year has affected all of us in different ways. Headspace and San Mateo County Behavioral Health and Recovery Services are working together to provide free resources that can help residents weather this storm. If you live, work or go to school in San Mateo County, sign up to access Headspace meditations, sleep sounds, and movement exercises designed to help you care for your mind — all free through August 2021.
  • Arc of California 24-Hour Disability Support Line
    • ​24/7 trained counselors available for people with disabilities, caregivers, and family members
    • 1(888)-847-3209
  • ​EachMind Matters: California's Mental Health Movement
    • ​Resource center will collections focusing on different mental health topics, like COVID-19, Suicide Prevention, and collections focusing on African American, Latinx/Hispanic, Asian/Pacific Islander, and Native American communities.
  • CalHOPE Warm Line
    • CalHOPE builds community resiliency and hemmresourcecenter.org/elps people recover from disasters through free outreach, crisis counseling, and support services.
  • State of CA Resources for Emotional Support and Well-Being
    • Strategies for managing stress and hotlines if you need someone to talk to
  • Mental Health Association of San Francisco Peer-Run Warm Line
    • The Peer-Run Warm Line (1-855-845-7415) is a non-emergency resource for anyone in California seeking emotional support. They provide assistance via phone and webchat on a nondiscriminatory basis to anyone in need.
  • ​NAMI San Mateo
    • ​NAMI SMC has compiled a Remote Access Resource Guide that may be helpful for individuals with a mental health diagnosis and their family members
  • NAMI Connections Zoom Support
    • ​Free peer-led support group for adults living with mental illness. Meets Mondays and Thursday from 7-8:30pm​
  • Do I Need Help?
    • ​Information on from NIMH on self-care activities and guidance on when to seek professional help for mental health symptoms.